Confidentiality and scam in the internet

  • Olga Shulga State University of Intelligent Technologies and Communications
Keywords: Internet, information technologies, fraud, cybersecurity, public-private partnership, digital economy


The purpose of the work is to consider the theoretical and practical aspects of fraud in the Internet sphere and on this basis to identify ways to ensure the confidentiality and cybersecurity of private users and commercial organizations. The methodological basis of the work is the use of general and special methods of scientific knowledge. Methods of combining analysis and synthesis, induction and deduction have been used to identify different types of fraud in the Internet. Generalization methods, logical and empirical, were used in determining the directions of development of the national cyber defense system and ensuring confidentiality. The main results of the work: The most common methods of fraud with the use of bank payment cards are identified, among which: a fake poll on social networks with a prize draw; a phone call to obtain classified information; SIM card replacement for access to online banking; online payments on unsecured sites; phishing; copying card data when handed over; unsecured WI-Fi networks; computers in public places; skimming for card data theft; unauthorized micropayments; ATM fraud; use of malicious programs (viruses), fake sites in order to compromise the details of electronic payment instruments and/or logins/passwords for access to Internet/mobile banking systems; dissemination (sale, dissemination) of information on compromised data; terminal network fraud; fraud in remote service systems; social engineering. Basic security rules are defined to prevent fraud. The experience of European countries in the field of cybersecurity is analyzed. The directions of adaptation of the current legislation on cybersecurity to the EU standards are outlined and the directions of development of the national system of cybersecurity are defined. The practical significance of the results is to deepen the understanding of the nature and mechanism of various types of fraud in the Internet. The recommendations proposed in the paper can form a methodological and theoretical basis for the development of economic policy of the state to ensure the confidentiality and cybersecurity of private users and commercial organizations. Conclusions. The state should establish an effective oversight body in the field of personal data protection, but security measures and online restrictions should comply with international standards. The use of encryption should not be prohibited at the legislative level, as such restrictions reduce the ability of citizens to protect themselves from illegal intrusions into privacy. In addition, the state policy in the Internet should be aimed at promoting the development and operation of secure Internet technologies and the formation of mechanisms to protect against services and protocols that threaten the technical functioning of the Internet from viruses, phishing and more.


Download data is not yet available.


1. Bezpeka sotsialno-ekonomichnykh protsesiv v kiberprostori [Security of socio-economic processes in cyberspace]: materialy Vseukr. nauk.-prakt. konf. (Kyyiv, 27 berez. 2019 r.). Kyyiv: Kyyiv. nats. torh.-ekon. un-t, 2019. URL:

2. Vydy shakhraystva [Types of fraud]. URL: (data zvernennya: 02.12.2020); Ofitsiynyy sayt Minfinu Ukrayiny. URL:

3. Honcharov, D. O. Orhanizatsiya protydiyi kibershakhraystvu, shcho vykorystovuye fitynhovi veb-resursy [Anti-cyber fraud organization that uses fitting web resources]. URL:

4. Derzhavno-pryvatne partnerstvo u sferi kiberbezpeky: mizhnarodnyy dosvid ta mozhlyvosti dlya Ukrayiny [Public-private partnership in the field of cybersecurity: international experience and opportunities for Ukraine]: analit. dop. / za zah. red. D. Dubova. Kyyiv: NISD, 2018. S. 59-64.

5. Zaborony ta svobody v interneti: yak vyhlyadatyme Deklaratsiya tsyfrovykh prav lyudyny [Prohibitions and freedoms on the Internet: what the Declaration of Digital Human Rights will look like]. URL:

6. Kiberbezpeka biznesu – tse ne lyshe tekhnichni zakhody [Cybersecurity of business is not just a technical measure]. URL:

7. Moshennichestvo s bankovskimi kartami [Fraud with bank cards]. URL:

8. Pokupky cherez internet: porady yurysta [Online shopping: legal advice]. URL:

9. Fishynh i tarhet-fishynh [Phishing and target phishing]. URL:

Author Biography

Olga Shulga, State University of Intelligent Technologies and Communications

Doctor of Economics, Associate Professor, Associate Professor of Management and Marketing

How to Cite
Shulga, O. (2021). Confidentiality and scam in the internet. University Economic Bulletin, (48), 76-91.
Knowledge Economy, Innovative Economy